Job Details

Requisition Number 18-0030
Post Date 1/11/2018
Title Health & Wellness Consultant - Canada PT
Part Time/ Full Time Status Part Time
Job Family Retail Centers
City Richmond Hill
State ON

Jenny Craig, a leading health, wellness and active-living company, is looking for a health and wellness center consultant to support members in achieving and maintain a healthy lifestyle.


As an in-center Health and Wellness Consultant, you will help clients build a healthy lifestyle program, both over the phone and in-person at a center location.


  • Partner one-on-one with your clients to identify their dieting and weight loss challenges
  • Set realistic dietary goals and design weight management menus to achieve healthy life changing results
  • Be your clients’ biggest supporter; observe members, monitor results, alter their program and celebrate milestones
  • Conduct weekly consultations, make care and/or live confirmation calls and reschedule inactive clients
  • Effectively use consulting, coaching, customer service, inside sales and aggressive phone skills to maximize revenues
  • Strategically utilize reports to meet performance expectations, achieve goals and hit sales quotas
  • Resolve customer issues and escalations
  • Administrative support, including employee timecard management, filing, deposits, CRM management, etc.
  • Live the brand by maintaining a knowledge base of nutrition and healthy living
  • Celebrate milestone achievements with your clients!


  • Base hourly compensation, plus incentive plan
  • Employee Assistance Program (EAP)
  • Employee Discount
  • Vacation
  • RRSP

Additional Benefits offered to Full Time Employees (30 or more hours per week):

  • Sick time
  • Medical and dental insurance
  • Long-term disability, basic AD&D, and basic life insurance


  • High School diploma or equivalent; some college preferred
  • Retail and/or sales experience
  • Demonstrated distinguished customer service (think like the client)
  • Ability to develop positive, collaborative and professional relationships
  • Strong listening, partnering, and motivational skills to understand individual needs
  • Demonstrated organizational and multitasking ability
  • Basic computer skills
  • Ability to work flexible schedules, including evenings, weekends and/or holidays; center hours vary between 7am-8pm


At Jenny Craig, you're part of a leading organization focused on heath, wellness and active living that literally changes people's lives within a supportive environment. Whether you're working directly with our clients, or supporting team members, you have a pivotal role in helping people achieve their healthy lifestyle goals.

 Watch our Jenny Craig client Success Stories!

Our culture, characterized by our Values of: Passion for Service, Accountability, Embracing Change, Teamwork and Integrity is critical to the success of energized and talented people working together with a common health and fitness purpose. As a Jenny Craig Team Member, you know that what you do each day matters. What an amazing feeling to know that you can make a lifestyle difference every day, one person at a time!


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made (upon request) to enable individuals with a disability to perform these essential functions:

  • The employee is regularly required to talk, read and hear in the dominant language of the location and English.
  • The employee is frequently required to stand, walk and sit for up to two hours at a time.
  • The employee is occasionally required to use arms and hands to reach and handle objects.
  • Repetitive and frequent need to squat, climb, bend, balance, stoop, kneel or crouch.
  • The employee will routinely lift and/or move up to 10 pounds and occasionally lift up to 25 pounds while taking inventory, pulling food orders and stocking shelves.
  • Employee will use manual dexterity to frequently open boxes using required safety gloves and box cutters.
  • The employee will be required to lift items from the ground level to a height of 10” to 75” inches to place on food shelves.  May be required to utilize a foot stool in order to reach the higher shelves.
  • Specific vision abilities required by this job include close vision and color vision (if applicable) to complete paperwork and use the computer.
  • May require sitting for extended periods in front of a computer.
  • May be required to sit for an 8-hour period for 5 consecutive days while attending training. 

In locations with walk-in freezers, the employee is exposed to cold temperatures ranging from 0ºF to 5ºF.  In locations with stand-up freezers, the employee is exposed to cold temperatures while stocking and pulling food orders.

 Start your own story! To learn more about career opportunities with Jenny Craig, please visit our career site.

Jenny Craig is an Equal Employment Opportunity and Affirmative Action Employer M/F/D/V

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